1. Who we are
Aisma is operated by Frostpixel, Unipessoal LDA (“Frostpixel”, “we”, “us”). We decide how personal data is used for the Aisma service and act as its data controller where applicable.
Privacy questions may be sent to contact@frostpixel.studio.
2. Data Aisma processes
Account and service data
- A device-linked anonymous account identifier created so the app can securely associate credits and private generations with you.
- Credit balance, generation status, chosen style, timestamps, and technical error information.
- Product and purchase event identifiers needed to grant credits and restore eligible purchases. We do not receive full payment card details.
Portraits and generated films
A portrait is processed only after you choose it and confirm creation. It is temporarily uploaded to our private storage and sent to Google Gemini to create the requested film. The original portrait is deleted automatically after the request finishes or fails. The generated film is stored privately while your account remains active so it can appear in Saved.
Device permissions
Aisma uses the system photo picker to let you select a specific image. It does not need broad access to your entire photo library.
3. Why we process it
- To authenticate the device and protect private content.
- To create, store, display, and recover AI portrait films.
- To process purchases, subscriptions, credits, and restoration.
- To prevent abuse, investigate failures, and secure the service.
- To comply with legal obligations and enforce our Terms.
Depending on where you live, our legal basis is performance of the service you request, your consent for sending a selected portrait to the AI provider, our legitimate interest in operating a secure service, and compliance with law.
4. Service providers
We use a limited set of providers to operate Aisma:
- Supabase for authentication, database, private file storage, and server functions.
- Google Gemini for AI video generation and safety filtering. The selected portrait and generation instruction are sent to Google only when you request a film.
- RevenueCat to read purchase and subscription status and connect eligible store events to your Aisma account.
- Apple App Store or Google Play to process payments and manage subscriptions under their own policies.
Aisma version 10 does not contain third-party advertising and does not use your portrait for cross-app tracking.
Providers may process data in countries outside your own. We use their contractual and technical safeguards as applicable.
5. Retention and security
Original portraits are deleted after generation or failure. Generated films, account records, wallet records, and generation history remain until the account is deleted or we remove them under a documented retention or legal requirement. Limited security and transaction records may be retained where necessary to prevent fraud, resolve disputes, or comply with law.
We use private storage, access controls, short-lived signed media links, encrypted network connections, and server-side purchase verification. No service can guarantee absolute security.
6. Your choices and rights
You can decline photo access, choose a different portrait, stop before submitting it, or delete your Aisma account and associated data from Settings. You can also use our account deletion page after removing the app.
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data, and to complain to a supervisory authority. Email us to exercise a right. We may need information sufficient to verify that the request relates to your account.
7. Children
Aisma is intended only for adults aged 18 or older. Do not upload portraits of minors. If you believe a minor’s data has been submitted, contact us so we can investigate and delete it.
8. Changes
We may update this policy when the service or law changes. We will publish the new effective date here and provide additional notice in the app when a material change requires it.